Atomica, the quick-answer Internet company formerly known as GuruNet, has quietly launched its fee-based corporate product after the departures of its CEO and nearly half its staff. Atomica, whose ...

A telephone answering service business requires very little equipment to start, and can be run from your home. The telephone is still an essential business tool, and business professionals rely on ...

SmarterChild, a so-called bot that predicted the weather, gave dictionary definitions, asked trivia questions, and played blackjack with AIM users, became so popular that its provider, ActiveBuddy, ...

A few quarters back, I was advising a SaaS logistics company that was drowning in inbound calls. Most of it was routine: “Is this feature on my subscription plan?”, “How do I reset my login?”. But ...

A virtual receptionist, also known as an off-site live receptionist, does more than just answer calls. Virtual receptionist services can improve your business’s ability to manage customer relations, ...