Some Commonwealth Bank users found themselves unable to transfer money using their banking app on Saturday morning because of an outage for maintenance work. Commonwealth Bank — which refers to itself ...

The Commonwealth Bank persuaded a key regulator to delay announcing it had broken spam laws until after its AGM, new ...

The Commonwealth Bank of Australia (CBA) has announced a trial of a redesigned banking app that it says has been backed by "world-leading" machine learning, data analytics, and behavioural science.

Commonwealth Bank will provide its Emergency Assistance to customers and businesses in areas affected by bushfires in ...

The Commonwealth Bank of Australia (CBA) has built a Customer Engagement Engine it has touted as powering customer experience through the use of artificial intelligence (AI) and machine learning. The ...

With banks battling to embrace new forms of artificial intelligence, Commonwealth Bank of Australia is turning to one of the global hot spots for the emerging technology. Processing Content CommBank ...

After months of pressure from regulators and financial advocates, the Commonwealth Bank of Australia (CommBank) has finally agreed to refund tens of thousands of low-income customers wrongly charged ...

Commonwealth Bank will refund a third of the $270m it charged to low-income customers in “excessive” fees, after chief ...

Sophie Venz is a former Deputy Editor at Forbes Advisor. She is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously ...