The world of customer service has changed. What used to be in-person and onsite transactions has evolved into interactions via chat or phone. These are more convenient for the customer as they get ...

If you’ve been searching for a legit work-from-home job, you already know the struggle is real. Finding something flexib ...

Working from home is much more commonplace nowadays than it was ten years ago. When I first started researching work at ...

Some Gen Zers appear to be gravitating toward customer service roles for a better work-life balance. These roles can often be remote, flexible, and relatively well-paid. But they can also be stressful ...

During the coronavirus pandemic, the transition to working from home was fast and furious for a lot of organizations. But, many companies are now figuring out that permanent remote work is the future ...