There has been a bevy of Walmart customers who’ve hopped onto social media to share their disdain for the retailer’s star-rating system at its self-checkout kiosks. Another TikToker named Kevin ...

Walmart gave Snopes a possible explanation for a customer being sent an email about a product he purchased with cash.

Walmart Inc. (NYSE: WMT) scored poorly in a recent customer satisfaction study. Low scores have not kept it from being the largest retailer in America. Are you ahead, or behind on retirement?

When you check out at Walmart, a survey pops up on a screen, prompting you to rate your satisfaction with your visit on a scale of one to five stars. For Walmart customers and employees, it's proving ...

for a customer to get a printed receipt, which is likely going to be requested by an associate waiting at the store’s exit, they must interact with a message prompting shoppers to give an evaluation ...