The Mediation Guide by Dr. Ralph Steele combines mediation theory, process and strategy to assist mediators in refining the mediation process to more effectively facilitate successful dispute ...

Mediation: a practical guide fills a gap in the market for constructive but non-specific mediation guidance. With so many manuals for the resolution of particular disputes in specific areas on offer, ...

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a ...